Exactly What Does a Master Trainer Do That's Different? A lot of people ask me to describe what makes a “master trainer”. Are master trainers better presenters? Do master trainers... read more →
Questions Facilitators Ask You’ve probably heard the joke about trainers and questions. It goes something like this: If a participant asks you a question and you don’t have an answer,... read more →
In Brief: It’s easy to think that institutionalizing change is the crowning step of a change process. It’s not. You need to start planning how to make change stick at... read more →
In Brief: Your behavior as a leader can derail or speed up innovation in your organization. This includes your actions, decisions and policies. Are your behaviors stifling innovation or spurring... read more →
In Brief: Your team environment has a profound influence on whether it is innovative or not. Studies show a number of environmental factors can be tweaked to enhance your team's... read more →
In Brief: People talk about time management a lot. But in reality, it's a myth. We don't manage time - it manages us. So how do we get our tasks... read more →
In Brief: The money you spend hiring a trainer can either be an incredibly good investment. Or a disappointing waste of money. How do you make sure you hire the... read more →
In Brief: Millions of dollars are wasted every day on poor quality training that is delivered in businesses, non-profits and government agencies. But it doesn't have to be the case.... read more →
Article in Brief: Communication isn't just about getting your message right. In fact it's much more complex. Here are 5 principles that will ensure your communication is effective and leads to... read more →
In Brief: New bosses often size up their new teams to work out who they can trust. But searching for people you trust may not be the first thing you... read more →