What Makes a Master Trainer?

Exactly What Does a Master Trainer Do That’s Different?  A lot of people ask me to describe what makes a “master trainer”.  Are master trainers better presenters? Do master trainers use PowerPoint slides or flipcharts in some magical way?   Is it how they prepare? There’s much we could explore to consider this question.  But […]

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The Answer is Questions

Questions Facilitators Ask You’ve probably heard the joke about trainers and questions. It goes something like this: If a participant asks you a question and you don’t have an answer, ask them, “Well, what do you think?” While this response is not appropriate for hiding a trainer’s lack of knowledge, asking, “What do you think?” […]

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Dealing With Disruptive Participants

Disruptive Participants Can Make it Tough for Everyone CLICK HERE for the complete article. When I facilitate advanced trainer programs, I often ask trainers to share their number one classroom challenge. Overwhelmingly, they tell me it’s disruptive participants. They give examples of participants using cell phones during discussions, folks coming back from lunch late, people reading email […]

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How to Spot an Amateur Trainer

In Brief: The money you spend hiring a trainer can either be an incredibly good investment.  Or a disappointing waste of money.  How do you make sure you hire the right person?  It comes down to how they see the role of trainer, their commitment to link training objectives to business objectives and understanding the […]

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Don’t Waste Your Money on Training

In Brief:  Millions of dollars are wasted every day on poor quality training that is delivered in businesses, non-profits and government agencies.  But it doesn’t have to be the case. In fact, good quality training can revolutionize the work you and your team do. By Jonathan Halls Training Often Gets a Bad Name A friend […]

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